Key Deployment Blueprint

Telecom Expense
Management (TEM)

Regain control of your global IT and telecom spend. We deploy enterprise TEM platforms and managed audit services to centralize invoices, eliminate billing errors, and automatically disconnect unused “zombie” circuits across your enterprise footprint.

Deployment Brief

Technology Type Software Platform & Managed Financial Service
Primary Objective Reduce IT/telecom spend by 15-30% and automate AP invoice workflows.
Standard Timeline 30 to 60 Days (Initial historical audit & platform integration)

The Status Quo vs. The Fix

Why manual invoice processing drains your budget, and how a formalized TEM strategy stops the financial bleeding.

The Friction

Telecom Billing Chaos

“Zombie” Circuits

You are paying thousands monthly for legacy PRIs, abandoned data centers, and disconnected retail branches because nobody audited the inventory.

AP Data Entry Burnout

Accounts Payable spends dozens of hours a month manually coding hundreds of 30-page ISP invoices into the ERP system just to avoid late fees.

Carrier Billing Errors

Carriers regularly misapply contractual discounts, fail to remove disconnected services, or sneak in unapproved rate hikes that go completely unnoticed.

The Solution
The Fix

Automated TEM Platforms

Automated Auditing

Invoices are ingested electronically, mapped against your actual physical inventory, and automatically flagged for variances before a dime is paid.

ERP Integration

The TEM platform integrates directly with Oracle, NetSuite, or SAP, assigning correct General Ledger (GL) codes automatically for touchless AP processing.

Managed Dispute Resolution

When a carrier overcharges, the TEM service desk opens a dispute, fights the carrier on your behalf, and secures the financial credit.

The Business Impact

A properly deployed TEM solution typically pays for itself within the first 6 months through historical audit recoveries alone.

Immediate Cost Recovery

Our baseline audits routinely recover tens of thousands of dollars in retroactive billing errors and permanently reduce monthly run-rates by an average of 15% to 30%.

Accounts Payable Automation

Give your finance team their week back. By automating GL coding, invoice ingestion, and batch payment approvals, you eliminate manual data entry and costly late fees.

Single Source of Truth

You cannot secure or upgrade a network you don’t understand. TEM provides IT with a pristine, centralized inventory of every circuit, endpoint, and software license across the enterprise.

The Implementation Phasing

A proven, repeatable framework. Here is exactly how we deliver a TEM solution from the initial forensic audit to live automation.

1

Phase 1: Baseline Audit & Sourcing

We securely ingest 3-6 months of your historical telecom invoices. We run a forensic audit to identify overcharges and select the ideal TEM software platform based on your specific ERP (e.g., NetSuite, Workday) and global carrier mix.

2

Phase 2: Platform Integration & Clean-Up

We build the APIs to map carrier billing portals directly into the TEM software. Simultaneously, our team opens dispute tickets with carriers to claw back historical overcharges and officially cancel all identified “zombie” infrastructure.

3

Phase 3: Managed Service Handoff

The platform goes live. Your AP team now simply approves a single, audited batch file each month. The TEM managed service desk continues to handle all new MACD (Move, Add, Change, Disconnect) orders to ensure the inventory stays pristine.

The Independent Integrator Advantage

Why enterprise IT and Finance leaders trust US Broadband Partners to engineer their TEM strategy.

Agnostic Platform Sourcing

TEM is not a one-size-fits-all software. As an agnostic advisor, we analyze platforms like Tangoe, Calero, and specialized regional providers to match your specific global footprint and ERP integration needs.

Dedicated Project Management

Implementing TEM requires wrangling dozens of ISP portals and cross-referencing messy data. We manage the heavy lifting of the implementation, ensuring the software goes live without burdening your internal AP staff.

Sustained Optimization

A TEM platform is only as good as the team managing it. We ensure you are utilizing the managed service wrap to actively dispute bills and continuously hunt for contract optimizations as carrier rates drop.

Frequently Asked Questions

What exactly does Telecom Expense Management (TEM) do?

TEM is a combination of enterprise software and managed services. It electronically gathers all of your complex IT, cloud, and telecom invoices, checks them against your contracted rates to find errors, codes them automatically for your accounting software, and manages your complete hardware/circuit inventory.

How much money does a TEM deployment usually save?

Historically, organizations that have never used a TEM platform reduce their total telecom and IT spend by 15% to 30% in the first year. This comes from catching carrier billing errors, enforcing contract compliance, and disconnecting unused “zombie” services.

Do we have to switch our current carriers to use this?

No. TEM is an overlay service. It is completely carrier-agnostic and designed to audit and manage the providers you already have. In fact, keeping your current carriers is how the TEM software establishes its baseline to hunt for historical billing errors.

Will this integrate with our accounting software (ERP)?

Yes. A primary function of an enterprise TEM deployment is to provide a clean API feed or flat-file export directly into ERP systems like NetSuite, Oracle, SAP, or QuickBooks. It assigns the proper General Ledger (GL) codes to each line item, enabling a completely “touchless” Accounts Payable workflow.

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